Legal

Privacy Policy

Last updated: July 2026

1. Who we are

This Privacy Policy explains how VOLTPRIME APPLIANCES LTD ("VoltPrime Appliances", "we", "us", "our") collects, uses and protects personal data when you visit this website or contact us via the enquiry form or directly by email.

VOLTPRIME APPLIANCES LTD is a private limited company registered in England and Wales, company number 17345405. Our registered office is 27 Cromwell Road, Derby, DE23 6TS, United Kingdom.

If you have any questions about how we handle your personal data, please contact us at: [email protected]

2. What personal data we may collect

We may collect personal data in the following ways:

Contact form and email enquiries

When you submit a wholesale appliance enquiry via our contact form or by email, we may collect:

  • Your name
  • Your email address
  • Your telephone number (if provided)
  • Your company or organisation name (if provided)
  • Your buyer type and appliance or product category details
  • Quantity, intended use, destination, timeframe and specification information you voluntarily provide
  • Your enquiry message

Automatically collected data

Like most websites, our web hosting provider may collect basic technical data including IP addresses, browser type, pages visited and referring URLs for the purpose of website security and performance monitoring. We do not use this data to identify individuals.

Cookies

Please see our Cookie Policy for details of how we use cookies on this website.

3. How we use your personal data

We use the personal data you provide to:

  • Respond to your wholesale appliance supply enquiry
  • Discuss product category requirements, quantities and supply details with you
  • Communicate with you about your enquiry
  • Maintain records of business communications

We do not use your personal data for unsolicited marketing, and we do not sell, rent or share your personal data with third parties for marketing purposes.

4. Lawful basis for processing

We process your personal data on the following lawful bases under UK GDPR:

  • Legitimate interests — to respond to your wholesale appliance enquiry and manage our business communications
  • Consent — where you have provided consent via the contact form consent checkbox
  • Contract — where processing is necessary in connection with a commercial arrangement

5. How long we retain your data

We retain personal data submitted via enquiry forms and email for as long as is reasonably necessary to respond to and manage your enquiry. Where a commercial arrangement is agreed, we retain relevant data for the period required by UK legal and accounting obligations.

Where no commercial arrangement results from an enquiry, personal data is typically retained for no longer than is necessary for the enquiry purpose.

6. Sharing your data

We may share your personal data with:

  • Our web hosting and form processing providers, solely for the purpose of delivering our website and contact form services
  • Professional advisers such as accountants or legal advisers where required
  • Regulatory authorities where required by law

We do not share your personal data with third parties for marketing or commercial purposes unrelated to your enquiry.

7. Your rights under UK GDPR

Under UK GDPR, you have the following rights:

  • Right of access — to request a copy of the personal data we hold about you
  • Right to rectification — to request correction of inaccurate personal data
  • Right to erasure — to request deletion of your personal data where appropriate
  • Right to restrict processing — to request that we limit how we use your data
  • Right to data portability — to receive your personal data in a structured, commonly used format
  • Right to object — to object to processing based on legitimate interests
  • Right to withdraw consent — where processing is based on consent, to withdraw that consent at any time

To exercise any of these rights, please contact us at [email protected].

8. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any significant changes will be reflected on this page with an updated date. We encourage you to review this page periodically.

10. Contact

For all data protection enquiries, please contact us at: [email protected]